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Service Introduction

Service-driven value enhancement

"Guaranteeing customer operations" is regarded as the highest purpose of standing up. Since the establishment of the company, we have always upheld the value-added service concept of "caring, caring, full life cycle, and full value chain", providing you with worry-free service throughout the life cycle from pre-sale, mid-sale to post-sale, and integrating value-added services into To any link that is closely related to each customer.
pre-sale service
Wei Li Road and Bridge adheres to the customer service concept of "quick response, smooth communication, accurate, efficient, reasonable and thoughtful". After receiving customer requirements, we will get in touch with customers as soon as possible to understand the customer's specific needs, material composition, scheduled work site and other related information to help customers analyze problems and solve problems.

Interact with customers and analyze customer needs. For some customers, we actively interact with them and walk into the preset work area to help customers sample and analyze ore materials, provide sample analysis reports for free, and perform feasibility analysis based on local environmental terrain.

From the customer's perspective, design solutions for customers. After fully understanding the customer's needs for production line capacity, final output grain size, grain grade and customer investment cost budget, our senior design team will analyze it, discuss, conceive, design and draft according to the specific situation of the customer The best production line and planning layout plan, tailor-made the most suitable and economical production line for customers, to ensure that their profits are maximized.

The advantages of a complete system solution. A well-structured overall crushing process requires advanced machinery and equipment, computer control systems and modern process technology. If a complex system is to be used properly at the site, it must fully understand the conditions of the specific site. The towering complete system solution can accurately assess the various variables, material properties, potential by-products, final product properties and other factors that may affect process performance in the mining area and quarry. In addition, we also take into account factors that may affect user benefits, such as investment costs, operating costs, design rates, operating standards, maintenance, parts inventory, and stacking methods. Combining field investigations with our proprietary engineering technology, the specific system being planned can achieve the ideal end product and achieve great profit goals. Therefore, based on the needs of customers and the market, building a complete system of technology, management and operation services will bring maximum benefits to customers.

Sale service Sale service
Consultative sales, housekeeping transportation

Advisory sales. There is always a need for differentiated construction. We will fully assist you in the optimization and selection of equipment to help you optimize the value of equipment purchase.

Butler-style transportation. In order to meet your needs, we will provide professional door-to-door service for transportation, and provide first installation and delivery training services for each product.

After sales service After sales service

365 × 24 service 24 hours a year. Weili Luqiao has a professional after-sales service team. They are skilled and experienced. They are dedicated and innovative. So far, they have successfully completed the installation and commissioning of thousands of large and small engineering projects, and helped customers train operators until their Ability to operate completely independently. We are firmly committed to providing you with attentive service of "15 minutes quick response and 24 hours completion" 24 hours a year.

Spare parts arrive in time. There are 14 dealer spare parts centers throughout the country. We promise that the spare parts will be delivered to you within 72 hours.

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